Introducing Epsilon AutoGraph

Our proprietary AI engine pairs conversations with a collaborative network of AI agents to solve complex problems and drive outcomes.

Epsilon Autograph AI agent framework connecting customers, dealers, and CRM systems.

Conversations that convert

Powered by Epsilon AutoGraph, Emma turns your service reminders into real conversations and real results — booking more appointments, answering questions and enhancing customer satisfaction.

AI dashboard displaying actionable recommendations and performance metrics.

AI-powered actionable recommendations

Epsilon’s AI-powered reporting engine provides continuous analysis and pattern recognition to deliver auto-generated recommendations:
 

  • 2–4 targeted, dealer-specific recommendations per report
  • Prioritized with high-impact actions first
  • Interactive checkboxes for tracking execution
  • Auto-refresh every 30 days or upon action completion
  • Results tracking with performance acknowledgment

Recommendation category examples

Audience optimization targeting and segmentation icon.

Audience optimization

  • Mile radius​
  • Model year​
  • Days since last visit
Customer data quality and governance icon.

Channel enrollment/ODM

  • Add mail, SMS, phone​
  • Guided activity recommendations​
Multi-channel enrollment and orchestration icon.

Program communications

  • Upgrade to higher program package
  • Coupon pricing adjustments
  • Add new touchpoints​
Program communications and campaign optimization icon.

Data quality

  • Address invalid/duplicate email​
  • Improve customer data collection strategy​
  • Training opportunities​
Epsilon Vision AI assistant analyzing campaign performance data through an interactive dashboard.

Epsilon vision AI agent assist

Our intelligent Vision Assistant tool can quickly quantify important reporting data based on your unique questions and prompts.