Epsilon’s consumer connected identity

Person using a laptop at a table with a cup nearby. Person using a laptop at a table with a cup nearby.

Modern marketers face significant challenges

Ad waste & message relevance

I need to minimize media waste from over-messaging and irrelevant ads.

Fragmented customer knowledge online & offline

I have difficulty capturing, storing and categorizing online and offline data for a complete, accurate understanding of my customers.

In-house technology has tradeoffs

Building or managing technology in-house requires investment in time and resources and is limited to in-house data.

Real-time personalization at scale

Manual, segment-based targeting is outdated. I need to use AI and machine learning to deliver true personalized 1:1 marketing at scale.

Providing ROI of digital marketing

Showing clicks is not enough. I need to show true incremental impact on business KPIs such as revenue and orders.

Transparent & unified measurement

I want to see fully transparent results, including across online and offline channels, for a more accurate and holistic view of impact.

The difference with Epsilon identity

Comparison of Epsilon Identity and other data sources.

Understand far more about your

customers to predict future behaviors

Pie chart showing small brand-owned data vs. larger Epsilon customer insights around a family.

Key benefits

Recognize

customer characteristics that are new to you

Understand

customer receptiveness

Predict

future behaviors to activate in real time and at scale